Return Policy - IYMART

1. Overview

At IYMART, your satisfaction is our priority. If you are not entirely satisfied with your purchase, we’re here to help. Please read our return policy carefully to understand your rights and obligations.

2. Return Eligibility

• Items must be returned within 7 days of delivery.
• Items must be unused, unopened, and in the original packaging.
• Perishable items such as vegetables, fruits, and frozen goods are not eligible for return.
• Items must have a valid receipt or proof of purchase.

3. How to Initiate a Return

To start a return, please contact our customer support through:

• Email: info@iymart@gmail.com
• Phone: +817042239811

4. Refunds

Once your return is received and inspected, we will notify you of the status of your refund. If approved, the refund will be processed to your original method of payment within 5-7 business days.

5. Exchanges

We only replace items if they are defective or damaged. If you need an exchange, please contact us within 2 days of receiving the product.